Let us know if you manage to solve the file download problem. Apparently, Microsoft Teams does not always alert users if they used invalid characters. For example, the file path contains an apostrophe or there’s a space at the end of the file name.
If there are invalid characters in the file name or the folder name, you won’t be able to download that file. Contact the file owner and ask them to edit the permission settings.
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OneDrive also has a special option called Block download that prevents other users from downloading the respective file. Hello, Having the Beta of Teams for Mac finally native for Apple Silicon Mac is a great news I tried to install it today on my Mac Mini M1 that doesnt have Rosetta 2 installed. There’s a special folder called Team Chat Files that stores your files before you share them with other chat users.
On the other hand, the files share on private chats are stored in One Drive. Maybe the file owner set up strict SharePoint download settings so as to prevent other users from downloading their files. The files shared via Teams channels are stored in a specific SharePoint folder called Document Library. Click on File → Save As → Download a Copy. Wait until the file opens and then download it.Click on More options and then Get Link.Launch Teams and open the channel where the file was shared.Check if you can download your files now.Īlternatively, if you can’t download any files using the Microsoft desktop app or the web version or the app, go directly to SharePoint’s Document Library. If you also logged in to Teams on your web browser, clear your browser cache as well.\%appdata%\Microsoft\teams\Local Storage.\%appdata%\Microsoft\teams\blob_storage.\%appdata%\Microsoft\teams\application cache\cache.Delete all the files stored the following cache folders:.
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Type %appdata%\Microsoft\teams in the Windows search bar. Clear the cache, restart your computer and check if you can download the problematic file afterwards. Clear the CacheĪll those files that piled up in the cache folder may break certain Teams features. Click on your profile picture and select Check for Updates.Ĭertain features may not work if you’re running outdated Teams versions. Maybe you can download those files on your mobile device after all.Īlso, make sure you’re running the latest Teams app version on your device. Try downloading the problematic file using different browsers. If the file download problem affects the desktop app, check if the problem also occurs on the web version of Teams. So for anyone else having the problem, trying using that method instead.What to Do if Microsoft Teams Won’t Download Files Use a Different Teams Version
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Which kind of sucks since I use my M1 all the time for work and we use Teams a lot, and while the browser mode works, it has a lot of limitations so I would prefer using the real app if possible.ĮDIT: I tried the solution provided by u/Daz_Didge below, using the full Office Suite installer vs the stand alone Teams installer, and that finally worked. Other Intel apps work great, there just seems to be something with Teams that it doesn't like. I've read threads in here where other people don't seem to have issues, but I'm not sure why my situation would be different. I even tried running the Teams IOS App IPA, but that doesn't seem to be M1 compatible. I tried letting it set at the loading page for hours just to see if Rosetta2 needed more time, but it never changes. I tried uninstalling/reinstalling countless times. I found other reports online where people had similar experiences and said to run the app with -disable-gpu, but I tried that and it didn't change anything. Nothing works, even the 'about' function from the top bar menu. If I click on the Teams app at the bottom of the screen, it brings up a solid white page. When I launch it, I get the "Loading Microsoft Teams" popup, but it never goes away. The web version works fine, albeit slow and limited in the browser, but when I try to download and install the package from Microsoft, while it installs, it never actually runs. I've been trying to get the Microsoft Teams app to work on my new M1 Mac Mini, but it's not working and I've tried everything I could to fix it to no avail.